Insights & Innovation
Insights & Innovation
Survey November 3, 2025
Holiday 2025: ChatGPT enters the conversation
More than one in ten shoppers (13%) are planning to leverage the AI search tool for holiday gift inspiration this year.
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Survey November 1, 2023
Holiday 2023: Spotlight on student loan payers
With loan payments resuming, how are student loan payers* strategizing for…
With loan payments resuming, how are student loan payers* strategizing for holiday spending? Those with student loan payments resuming in October are bearing an extra financial burden this holiday season, yet their…
November 1, 2023
Report October 11, 2023
Demystifying buy now, pay later
Your customers want options. Take the mystery out of choosing the right ones. …
Your customers want options. Take the mystery out of choosing the right ones. Having the right financing and payment tools available can be the difference between closing the sale and a customer saying they’ll …
October 11, 2023
Survey October 3, 2023
Holiday 2023: ‘Tis the season for saving
Three out of four holiday shoppers (76%) plan to seek deals, shop savings…
Three out of four holiday shoppers (76%) plan to seek deals, shop savings events and shop around this year, higher than holiday 2022 (69%). Unfortunately for shoppers – and retailers – inflation continues to be the …
October 3, 2023
Survey September 19, 2023
Quicktake: Consumers weigh in on the ESG responsibilities of brands
Three-quarters (76%) of consumers agree that companies have a general…
Three-quarters (76%) of consumers agree that companies have a general responsibility to ‘do the right thing’ for the environment and society. When it comes to matters of environmental and social responsibility,…
September 19, 2023
Survey July 31, 2023
Quicktake: Inflation still weighs on consumers’ back-to-school shopping plans
Nine in ten (88%) of back-to-school/college shoppers indicate that inflation is…
Nine in ten (88%) of back-to-school/college shoppers indicate that inflation is impacting their back-to-class spending, consistent with 2022 (87%). While inflation at large has begun to ease, those planning to shop…
July 31, 2023