Insights & Innovation
Insights & Innovation
Survey November 3, 2025
Holiday 2025: ChatGPT enters the conversation
More than one in ten shoppers (13%) are planning to leverage the AI search tool for holiday gift inspiration this year.
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Survey October 6, 2025
Holiday 2025: Let it sale! Let it sale! Let it sale!
Inflation leads to more deal seeking and a change in holiday shopping habits.
Inflation leads to more deal seeking and a change in holiday shopping habits.
October 6, 2025
Survey July 31, 2025
Quicktake: Shoppers approach back-to-school spending with caution
Consumers are finding new ways to plan for back-to-school spending in response to tariffs and rising costs.
Consumers are finding new ways to plan for back-to-school spending in response to tariffs and rising costs.
July 31, 2025
Report July 25, 2025
Tending to customer loyalty: How to nurture your rewards program for long-term growth
A new report by Bread Financial reveals tips for how to grow your loyalty program to resonate with consumers and stay ahead in a competitive landscape.
A new report by Bread Financial reveals tips for how to grow your loyalty program to resonate with consumers and stay ahead in a competitive landscape.
July 25, 2025
Survey July 17, 2025
Mid-year update: The State of the American Shopper
In a recent report on the average American shopper, results show a general positive sentiment around the economic state but more care being put into spending decisions.
In a recent report on the average American shopper, results show a general positive sentiment around the economic state but more care being put into spending decisions.
July 17, 2025
Survey July 1, 2025
Quicktake: Pay over time has fans across all generations
Usage of buy now, pay later options are becoming more important for consumers, driving incremental sales for retailers that offer it.
Usage of buy now, pay later options are becoming more important for consumers, driving incremental sales for retailers that offer it.
July 1, 2025