Insights & Innovation
Insights & Innovation
Survey November 3, 2025
Holiday 2025: ChatGPT enters the conversation
More than one in ten shoppers (13%) are planning to leverage the AI search tool for holiday gift inspiration this year.
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Financial Innovation June 17, 2025
Quicktake: Gen Z is leading the way in summer travel plans
Gen Z leads the way in summer vacation plans With the summer travel season…
Gen Z leads the way in summer vacation plans With the summer travel season kicking off, consumers are packing their bags and looking forward to another vacation: 80% of this year’s summer travelers took a summer…
June 17, 2025
Financial Innovation May 19, 2025
Quicktake: Consumer spending & tariffs
Consumers are taking steps to get ahead of potential price increases. The…
Consumers are taking steps to get ahead of potential price increases. The prospect of tariffs increasing the cost of goods has rattled consumers’ confidence, causing them to take stock of their pantries, closets and…
May 19, 2025
Financial Innovation May 2, 2025
Quicktake: Harnessing social media to drive retailer credit card awareness
According to new research, social media was the top way Gen Z became aware of…
According to new research, social media was the top way Gen Z became aware of the last retailer credit card they applied for. When it comes to marketing retailer-branded credit cards, promoting card awareness using…
May 2, 2025
Financial Innovation April 29, 2025
Mother’s Day 2025: Not overly bullish, but not pulling back
Shopping and spending plans are remarkably similar to last year. Tariff…
Shopping and spending plans are remarkably similar to last year. Tariff turmoil is rocking sentiment and placing the U.S. economy on unsteady ground, but consumers are making sure that moms feel celebrated. This year…
April 29, 2025
Report March 25, 2025
AI and the American Shopper
Artificial intelligence promises a new world of opportunity — but for consumers…
Artificial intelligence promises a new world of opportunity — but for consumers, brands will have a lot to prove. Retailers have been gathering data on their customers for years, but leveraging that data to…
March 25, 2025