Insights & Innovation
Insights & Innovation
Survey November 3, 2025
Holiday 2025: ChatGPT enters the conversation
More than one in ten shoppers (13%) are planning to leverage the AI search tool for holiday gift inspiration this year.
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Financial Innovation September 9, 2024
Evolving expectations for retailer credit card rewards redemption
Consumers feel excitement around earned retailer credit card rewards but desire more versatility in their redeeming options.
Consumers feel excitement around earned retailer credit card rewards but desire more versatility in their redeeming options.
September 9, 2024
Financial Innovation August 19, 2024
Consumers’ new view on corporate responsibility
Consumers are finding it more difficult to support socially responsible retailers while also maintaining their price sensitivity.
Consumers are finding it more difficult to support socially responsible retailers while also maintaining their price sensitivity.
August 19, 2024
Financial Innovation July 31, 2024
Back to school 2024: Shoppers aiming for an A+ in deal hunting
Inflation is affecting the way consumers approach back-to-school. They are balancing the need to save with checking off supply lists.
Inflation is affecting the way consumers approach back-to-school. They are balancing the need to save with checking off supply lists.
July 31, 2024
Survey July 8, 2024
Mid-year update: The State of the American Shopper
For consumers, spending seems to remain steady and optimism for their financial situations is growing. They value money saving habits like cutting quality for price.
For consumers, spending seems to remain steady and optimism for their financial situations is growing. They value money saving habits like cutting quality for price.
July 8, 2024
Survey May 3, 2024
Mother’s Day 2024: expect more muted spending plans
Shoppers are generally cutting back on Mother's Day spending this year with certain groups being by unique products or enticing rewards.
Shoppers are generally cutting back on Mother's Day spending this year with certain groups being by unique products or enticing rewards.
May 3, 2024