Insights & Innovation

Report March 25, 2025

AI and the American Shopper

Artificial intelligence promises a new world of opportunity — but for consumers, brands will have a lot to prove.    Retailers have been gathering data on their cu…

Human use phone with fashion online shopping, delivery, sale, buy, purchases, digital marketing, ordering product and E-commerce, supermarket, credit card, sme, online shopping on platforms online

Report April 21, 2020

New Survey: COVID-19 is changing how and why we buy

We are facing unprecedented changes in the midst of the COVID-19 pandemic. To…

We are facing unprecedented changes in the midst of the COVID-19 pandemic. To get a better sense of how this pandemic is affecting everyday consumers, we commissioned a survey of over 500 American shoppers from across…

April 21, 2020